Tommy Norman (CSM, A-CSM, CSPO, CSP, CTC, CEC, CAL, PSM, SAFe Agilist, Microsoft MVP) is the Chief Agility Officer at Acklen Avenue, a custom software development shop in Nashville, TN, USA. With an IT career spanning almost 30 years, he has been helping organizations of all sizes and shapes build great software with a practical approach in many roles. In addition, he has worked deeply with the Agile community as the coordinator of the Agile Nashville user group, founder of the Music City Agile conference, and a frequent local and international speaker. You can connect with him online at HTTP://twitter.tommynorman.com and HTTP://linkedin.tommynorman.com and view his Agile training videos/events on O’Reilly Learning Online at HTTP://oreilly.tommynorman.com.